PRIVACY POLICY

Last updated: 03 May 2023

1. OVERVIEW

We at The Janus Lab (“the company”, “we”, “us”, “our”) place great importance on the confidentiality, privacy and protection of your personal data. We handle all personal data provided to us in accordance with Singapore's Personal Data Protection Act (PDPA).

BY USING THIS WEBSITE OR BY ENTERING INTO A BUSINESS RELATIONSHIP WITH US YOU AGREE THAT THE COMPANY MAY COLLECT, USE, PROCESS, STORE AND/OR DISCLOSE YOUR PERSONAL DATA IN ACCORDANCE WITH THE TERMS OF THIS PRIVACY POLICY. IF YOU DISAGREE WITH ALL OR ANY PART OF THIS PRIVACY POLICY, PLEASE DO NOT USE OR CONTINUE ANY FURTHER USE OF THIS WEBSITE.

2. INFORMATION WE COLLECT

2.1 When you access our website www.thejanuslab.com and all pages within the domain (the “Website”) or use our services, the following types of information may be collected from you:

2.1.1 Personal Information: These relate to the following information about you, some or all of which may be collected when you contact us

2.1.2 Access Information: These relate to information about your computer or mobile device and your access patterns, some or all of which may be collected when you use the Website:

3. COOKIES

This website may make use of cookies to automatically track certain information based upon your behaviour on this website. A cookie is a small file that may be added to your device when you visit the Website, and which is sent back to the Website when you visit it again. The cookies we may employ on the Website do not grant any access to your computer or any information about you, other than the data you choose to share with us. We may use the following categories of cookies:

(a) Strictly necessary cookies: These are cookies that are required for the operation of the Website. Specifically, we run the cookies to remember preferences that you have set. While you may disable these cookies in your internet browser settings, doing so may result in restrictions in your use of the Website and/or the failure of the Website to work properly for you.

(b) Analytical/Performance/functionality cookies: These cookies enable us to collect information about how users use our website. Specifically, we use these cookies to perform data analytics which is using inhouse analytic tools of how users use the Website, in order for us to improve the Website, our content and services;

If you disagree with our use of cookies, you may choose to stop using the Website. If you do neither, we will take it that you have consented to our use of cookies on the Website.

4. OUR COLLECTION, USE AND DISCLOSURE OF PERSONAL DATA

4.1 Insofar as the information collected allows you to be identified directly, or indirectly when combined with other information, it will be deemed “Personal Data”.

4.2 We may collect, use, process, store and/or disclose your Personal Data, for the following purposes, where necessary or applicable:

If we intend to use your Personal Data for any purpose not listed above, we will notify you of this purpose and obtain your consent, unless otherwise prescribed by any applicable law.

The purposes listed above may continue to apply even in situations where your relationship with us (for example, pursuant to a contract) has been terminated or altered in any way, for a reasonable period thereafter (including, where applicable, a period to enable us to enforce our rights under any contract with you).

We will retain your Personal Data only for the length of time required to fulfil the purposes for which the Personal Data was collected, save where continued retention is necessary for us to comply with our other legal obligations or to meet our business requirements.

5. YOUR RIGHTS IN RESPECT OF YOUR PERSONAL DATA

We generally rely on personal data provided by you. In order to ensure that your personal data is current, complete and accurate, please update us if there are changes to your personal data. You may write to our Support Officer at support@thejanuslab.com to:

We will respond to your request as soon as reasonably possible. Should we not be able to respond to your request within thirty (30) calendar days after receiving your request, we will inform you in writing within that period of the time by which we will be able to respond to your request. Note that for withdrawal of consent, we will process your request within 10 days, and if that is not possible, we will inform you the reason within that period and process your request within 30 days.

Do note that we may not be obliged to comply with your requests under certain conditions as prescribed by the applicable law. In such an event, we will notify you accordingly of the basis for not acceding to your request.

Please note that withdrawing consent does not affect our right to continue to collect, use and disclose personal data where such collection, use and disclosure without consent is permitted or required under applicable laws.

6. DATA PROTECTION AND SECURITY

6.1 We will put appropriate and reasonable technical and administrative security measures in place to help ensure that your information is protected against unauthorised or accidental access, use, alteration, disclosure or loss. You should be aware, however, that no method of transmission over the Internet or method of electronic storage is completely secure. While security cannot be guaranteed, we strive to protect the security of your information and are constantly reviewing and enhancing our information security measures.

6.2 All of our employees who deal with Personal Data are trained in the proper handling and protection of Personal Data.

6.3 The Company uses Amazon Web Services which may store your personal data. We are satisfied that the cloud service providers we use have taken reasonable steps to protect your personal data.

7. CHANGES TO OUR PRIVACY POLICY

We reserve the right to update this Policy from time to time as we expand our services. We will post a notice on our home page to inform you that an update has been made. Your use of the website or applications after this Policy has been updated will be deemed acceptance of the updated Policy.

8. CONTACT US

If you have any questions regarding this Policy, please contact us at support@thejanuslab.com